Vendors can answer the questions posted by customers for their products.
Go to Vendor Dashboard→ Product Q&A, There vendors will find the list of the questions.
Also, they can search for questions with the name of the product-
To answer the questions, click on a question. You will be redirected to the answer page. Write your answer and hit the Save button to answer.
You can see your answer is saved-
If you want you can delete the question by hitting the Delete button.
The answer will be posted under the single product page-
If you have any feature requests or having difficulty to understand this please let us know at info@hatchaholics.com.